Across 6 deposits
Contact Staycasino
Staycasino operates under licences issued by the Comoros AOFA (reference ALSI-202509073-FI2) and the Curaçao Gaming Authority, with all games verified by Gamecheck and random number generators in place.
How we can help
You can contact support about questions or problems relating to your Staycasino account and use of the website. Common reasons to get in touch include:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and applicable conditions
- Technical problems, errors or website features that are not working as expected
- Responsible gambling requests, including requests for help managing your play
Please provide enough information for the support team to understand your request. Do not send passwords or other sensitive security information in an email.
Get in touch by email
To contact Staycasino support by email, send your message to support@stay-casino.vip. A clear subject and a short explanation can help your request reach the right team more efficiently.
What to include
- The email address or username linked to your account
- A short description of the issue or question
- Relevant dates, transaction information or error messages where appropriate
- Screenshots if they help show the problem, provided they do not reveal passwords or unnecessary sensitive information
Support usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. If your question is urgent or relates to responsible gambling, explain this clearly in your message.