Cookies Policy | Staycasino

What cookies are

Cookies are small text files or similar data files that can be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and support certain features. Cookies may be stored for the length of a browsing session or may remain on your device for a longer period, depending on their purpose and settings.

Some cookies are set directly by Staycasino. These are commonly referred to as first-party cookies. Other cookies may be set by service providers or other organisations that provide technology, analytics, security, advertising or related services. These are commonly referred to as third-party cookies. The use of third-party cookies is controlled by the relevant provider, and those providers may have their own privacy policies and cookie information.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be associated with an account, device, browser or other information that can identify or relate to you. We treat information collected through cookies in accordance with applicable privacy requirements and our Privacy Policy.

This policy applies to cookies and similar technologies used on the Staycasino website, including technologies such as pixels, tags, software development kits and local storage where they perform a similar function. The technologies used may change over time as the website, services, security requirements and technology providers develop.

How Staycasino uses cookies

Cookies may be used for different purposes. The cookies active on the website can depend on the pages you visit, the features you use, your device and the choices you make. Some cookies are necessary for the website to function, while others help us understand how the website is used or support communications and content that may be relevant to visitors.

Strictly necessary cookies

Strictly necessary cookies support core website operations and cannot always be disabled through the website's preference tools. They may help maintain a secure connection, support account access, remember security settings, manage sessions, prevent fraudulent activity and route requests to the appropriate systems. Without these cookies, some parts of the website may not operate correctly or may not be available.

Functionality and preference cookies

Functionality cookies may remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a consistent experience. If you disable these cookies, the website may not remember your preferences, and you may need to repeat certain selections each time you visit.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, general navigation patterns, loading performance and technical errors. This information can help us identify problems, improve website design, assess the usefulness of content and maintain a better online experience. Analytics information may be collected in an aggregated or otherwise controlled form, subject to the relevant settings and requirements.

Security, compliance and risk management

Cookies and similar technologies may assist with website security, account protection, responsible operation and the detection of unusual or potentially harmful activity. They may help us confirm that requests come from a legitimate session, identify automated or abusive behaviour and protect the integrity of our systems. These technologies may also support record keeping and compliance processes where required by applicable laws, regulatory expectations or internal controls.

Advertising and measurement cookies

Where permitted and used, advertising or measurement technologies may help assess the performance of communications, campaigns or website content. They may also help limit repeated advertisements or provide content that is more relevant to a visitor's apparent interests. Staycasino will only use these technologies in accordance with applicable requirements and the choices available through the website's cookie controls.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, reject or adjust certain categories of cookies. Your choices may be stored so that the website can remember them. You can usually change your preferences later by using the cookie settings link or control made available on the website.

You can also manage cookies through your web browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a notification before a cookie is placed. The method differs between browsers and devices, so you should check the settings or help information for the browser you use.

Blocking all cookies may prevent you from signing in, maintaining a secure session or using some website features.
Deleting cookies may remove saved preferences and may require you to make choices again during a later visit.
Browser controls may apply broadly to websites and may not provide the same level of choice as the Staycasino cookie preference tool.
Some similar technologies may not be controlled in exactly the same way as ordinary browser cookies.
If you use more than one browser or device, your settings may need to be updated separately on each one.

Where a cookie preference tool is available, your selections generally apply to the browser or device on which they are made. They may not automatically apply to another device, browser, application or website. If you clear your browser data, the preference record may also be removed and the cookie notice may appear again.

Choosing not to allow optional cookies does not normally prevent you from viewing the public areas of the website. However, some functions may be limited, may not work as intended or may require additional steps. Strictly necessary cookies may continue to operate because they are required to provide requested services, maintain security or support essential website functions.

Third-party services, privacy and policy updates

Staycasino may work with technology providers that process information on our behalf or provide services used by the website. These providers may use cookies or similar technologies to deliver hosting, security, analytics, performance monitoring, communication, fraud prevention or other technical services. A provider may collect information about your browser, device, approximate location, website activity or interactions with relevant content, depending on the service and the settings that apply.

Third-party services may also operate independently of Staycasino. Their use of cookies and personal information may be governed by their own terms and privacy policies. We encourage you to review information provided by those organisations where their technologies are presented or where you interact with their services. We do not use this policy to change the privacy terms of an external provider.

Information collected through cookies may be used with other information for purposes described in our Privacy Policy. This may include operating and securing the website, providing requested services, understanding usage, improving functionality, managing communications, meeting legal obligations and protecting Staycasino, visitors and other users from misuse or harmful activity. The handling of personal information is subject to applicable Australian privacy requirements and any other rules that apply to the relevant activity.

Cookies may be retained for different periods. Session cookies are generally removed when a browsing session ends, while persistent cookies may remain until they expire or are deleted. The appropriate retention period depends on the purpose of the cookie, technical requirements, security considerations, legal obligations and the practices of any relevant provider. We may review, replace or remove cookies when the website or the services supporting it change.

This Cookies Policy may be updated from time to time to reflect changes in technology, website features, legal requirements, provider arrangements or the way cookies are used. The updated version will be made available on this page and will apply from the date it is published, unless a different effective date is stated. You should review this page periodically so that you remain informed about current cookie practices.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the contact method or support channel made available on the Staycasino website. When making a privacy-related request, we may need enough information to understand and respond to the request while taking reasonable steps to protect account and personal information.